AdonisNutrition.co.uk regards customer satisfaction as our highest priority. If you have any suggestions or comments please contact us and we will get back to you at the earliest possible moment.
Online Shopping Process
Making a purchase on Adonis Nutrition.co.uk could not be easier. Just browse our online shop, and add any items that you wish to buy into the shopping cart. After you have finished your selections you will be asked to ‘Create An Account’, this will only take a few moments of your time and will allow you to track your current order status, view your order history, gain access to our Loyalty Schemes and speed up the order process for any future orders.
If an item you require is not in stock, you will be informed prior to the order confirmation, however if you proceed to purchase the item you will be given the option to ‘Back Order’ the item. You will always be contacted with an accurate dispatch date prior to confirmation and you will have the option to cancel your order if you would rather not wait.
Our online secure payment system is Google Checkout which accepts all Credit and Debit cards i.e. Visa, Visa Delta, Mastercard, Maestro, Electron and Solo etc. We also accept Paypal though our online shop and this payment option is avialible within the checkout process.
For orders made from the UK or the European Union, 17.5% VAT is added where applicable. All other orders are VAT free.
Adonis Nutrition will not disclose any of your information to any third parties nor will we use it in a distrustful manner.
Cookies are used within this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details. If you wish to make use of this system please ensure your personal internet settings are set up correctly.
If for any reason you are not satisfied with your purchase please contact us immediately and we will make it our highest priority to resolve the issue. As a retailer with the highest regard for customer satisfaction, we comply with all statutory laws and offer full replacements or refunds, however we cannot refund delivery charges, nor can we refund any costs incurred by yourself if you return a product.
Delivery
We attend to your order straight away and normally dispatch within 24hrs. UK Mainland deliveries are made within 1-3 working days and off shore deliveries are made within 2-4 working days after confirmation. If for any reason you have not received your order, please contact us and we will resolve the problem as soon as possible.
- UK Standard First Class Royal Mail - £2.99
For all orders with a collective weight under 0.75kg
Or
- Through preferred courier for a flat fee - £4.99 (ex. VAT)
For all orders with a collective weight over 0.75kg
All orders outside the U.K mainland are priced on an individual order basis, for a quotation from our preferred courier, please contact us and we will get a competitive quote as soon as we can.
NB. Your delivery may need to be signed for - normal delivery hours are Mon to Fri 9am-5pm. |